At ThatSeller, trust isn’t just a value—it’s the operating system of our agency. We believe that protecting your data is as crucial as building your marketing strategy. This document isn’t legalese for lawyers; it’s a clear promise between partners about how we handle what you share with us.

What Information We Gather & Why

We only collect information with a purpose—to deliver the exceptional results you hired us for. Think of it as the data-fuel for your growth engine.

• Information You Intentionally Share: When you reach out for a Growth Audit or become a client, we collect your name, business email, company details, and goals. This is the foundation of our partnership.
• Digital Footprints: Like most websites, we automatically gather non-identifiable technical data—your browser type, pages you linger on, how you found us. This paints a picture of user experience, helping us refine our site to be more useful for everyone.
• Campaign & Performance Data: To run your SEO, PPC, or social campaigns, we need access to relevant platforms (like your Google Analytics or Meta Business Suite). We interact with this data strictly to execute the services we promised you.

How We Transform Data into Results

Your information never sits idle. It’s actively used to:

• Power Our Collaboration: To craft your custom strategy, send project updates, and hold our vital progress calls.
• Execute & Optimize: To build campaigns, write copy, analyze A/B test results, and generate the reports that show your growing ROI.
• Refine Our Craft: To understand which website resources are most helpful, allowing us to create even better guides and content for founders like you.
• Honor Our Promises: To meet legal and compliance obligations, always with transparency.

A Firm Non-Negotiable: We do not, and will never, sell your personal information to third parties.

Sharing Information: Our Strict Boundary Rules

Your data is treated as confidential business intelligence. We only break silence in three scenarios:

1. With Your Explicit Green Light: For a specific purpose you approve.
2. With Our “Behind-the-Scenes” Crew: We work with a handful of essential, audited tools (like secure email providers and project management software). These partners are bound by strict contracts to guard your data as fiercely as we do.
3. If Required by Law: In the rare event we are legally compelled to do so.

Your Authority Over Your Information

You remain in control. You have the right to:

• Ask for a Summary: Request an overview of the personal data we hold about you.
• Correct the Record: Ask us to update any information that seems outdated or incorrect.
• Request a Clean Slate: Ask us to delete your personal data, understanding we may need to retain certain information for legal or operational integrity.

To act on any of these rights, simply email info@thatseller.com. We pledge a clear and timely response.

The Security Guardrails We’ve Built

We protect your data with a layered defense of administrative, technical, and physical safeguards. This includes encryption, strict access controls, and ongoing security training for our team. While no digital system can guarantee absolute invulnerability, we are committed to implementing and maintaining industry-leading practices to shield your information.

For How Long We Retain Data

We keep your information only as long as necessary. This duration is defined by our active work together, legal requirements, and the need to resolve disputes or enforce our agreements. We do not retain data indefinitely.

When We Update This Document

The digital world evolves, and so might this policy. If significant changes occur, we will update this page and revise the “Last Updated” date. We encourage you to revisit this page periodically to stay informed.

Start a Conversation About Your Data

If you have questions, concerns, or simply want to talk more about how we handle privacy, reach out. This is a cornerstone of our trust.

Email: info@thatseller.com

At ThatSeller, we believe clarity and security are the bedrock of innovation. Thank you for trusting us with your growth.